Common Issues for Students Knowledge Base Blackboard Tutorials Common Issues for Students Blackboard Assessment / Assignment / Exam Attempt Reset (Student) Test Why can’t I see my course? (Student) Why do I have an old course on my course list still? (Student) Why is there no content in my course? (Student) I am locked out of an exam/I lost WiFi connection during an exam. (Student) I cannot see a module/submission link. (Student) Do I have to complete the Blackboard Tutorial course? (Student) I have dropped a course, why am I still receiving notifications? (Student) How do I check that my assignment was submitted? (Student) Having Trouble Logging Into Blackboard? What Internet browser should I use to access Blackboard? The left menu in my course disappeared and all I see are the Announcements. How can I find the menu for my course? I am unable to open a lecture/Articulate file. What should I do? Why do I receive an “Unknown user” message when I try to access Blackboard?