I am locked out of an exam/I lost WiFi connection during an exam. (Student)

  1. If you experience a technical issue while attempting to complete an Assessment, Assignment, Test, Exam, or other item, please contact your instructor to request the attempt be removed. Instructors may reset attempts at their discretion.
  2. If this is your second reset, please ensure that you are using a recommended browser. Also see tips for test taking at: help.blackboard.com/en-us/Learn/9.1_2014_04/Student/070_Tests
  3. A wired connection is usually more reliable than a wireless connection.

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