Why do I receive an “Unknown user” message when I try to access Blackboard?

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  • Why do I receive an “Unknown user” message when I try to access Blackboard?

If you receive an “Unknown user” message when attempting to access Blackboard, then most likely your Blackboard account has not yet been created and you may need to allow more time for the account to become available. Please see TigerTracks Information for a list of services that use the TigerTracks login and when they become available.

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